Myles Stern
About Myles Stern
Myles Stern is an IT Help Desk Technician with extensive experience in customer support and IT management. He has worked at various organizations, including Paragon Bank and Best Practices, LLC, and holds a Bachelor of Arts in Management from Michigan State University.
Current Role at Paragon Bank
Myles Stern serves as an IT Help Desk II at Paragon Bank, a position he has held since 2015. In this role, he provides technical support and assistance to ensure the smooth operation of IT services within the bank. His responsibilities include troubleshooting issues, maintaining IT systems, and supporting users in their technical needs. His tenure at Paragon Bank has contributed to his extensive experience in the IT support sector.
Previous Experience at Best Practices, LLC
Before joining Paragon Bank, Myles Stern worked at Best Practices, LLC as a Technical Account Manager and IT Analyst from 2009 to 2015. During his six years at the company in Chapel Hill, North Carolina, he focused on providing technical solutions and support to clients. His role involved analyzing client needs and ensuring the delivery of effective IT services.
Early Career at Western Land Services, Inc.
Myles Stern began his career as an IT Assistant at Western Land Services, Inc. in 2009. He worked in this role for four months in Ludington, Michigan. His responsibilities included supporting IT operations and assisting with various technical tasks, which laid the foundation for his future roles in IT support.
Education and Academic Background
Myles Stern studied at Michigan State University, where he earned a Bachelor of Arts degree in Management from 2005 to 2009. He also completed his high school education at Ludington High School from 2001 to 2004. His academic background has equipped him with essential skills relevant to his career in IT and management.
Expertise in Business Continuity and Compliance
Myles Stern possesses strong expertise in Business Continuity and Disaster Recovery (BCDR) planning, testing, and implementation at an enterprise level. He has direct experience in maintaining company compliance with state and federal guidelines, particularly in areas related to financial wellness and stability. This knowledge enhances his ability to support organizational resilience and regulatory adherence.