Robert Donovan
About Robert Donovan
Robert Donovan is an Internal Auditor at TowneBank, with a diverse background in customer service and data integrity roles across various organizations. He holds a Bachelor of Science in Business Administration from Old Dominion University and has accumulated extensive experience in auditing and client care.
Current Role at TowneBank
Robert Donovan serves as an Internal Auditor at TowneBank, a position he has held since 2023. In this role, he is responsible for evaluating the bank's internal controls, risk management processes, and compliance with regulations. His work contributes to the overall financial integrity and operational efficiency of the organization. The position is based in Suffolk, Virginia.
Previous Experience in Auditing and Operations
Prior to his current role, Robert Donovan gained extensive experience at the National Student Clearinghouse. He worked as an Audit Resource Center Senior Coordinator from 2019 to 2021, where he focused on auditing processes and ensuring data integrity. He also held various positions at the organization, including Data Integrity and School Operations Coordinator and Customer Service L2 Coordinator, which provided him with a strong foundation in operational management and client relations.
Educational Background
Robert Donovan has a diverse educational background. He earned an Associate's degree in Design and Visual Communications from ITT Technical Institute, studying from 2010 to 2012. He later pursued a Bachelor of Science in Business Administration with a focus on Accounting at Old Dominion University, completing his studies in 2023. Additionally, he obtained an Associate of Science in Business Administration from Northern Virginia Community College, where he studied from 2019 to 2022.
Early Career Experience
Robert Donovan began his career in customer service and retail. He worked at GameStop as a Senior Game Advisor from 2009 to 2011 and later as a Lead Game Advisor in 2012. He also served as a Customer Service Representative at T-Mobile from 2012 to 2013. These roles helped him develop strong communication and customer service skills, which he later applied in his positions at the National Student Clearinghouse and The College Board.