Susan Cullifer
About Susan Cullifer
Susan Cullifer is the Senior Vice President and Director of Project Management at TowneBank, where she has worked since 2017. With over three decades of experience in project management and financial technology, she has played a key role in implementing technology initiatives and training employees in project management practices.
Work at TowneBank
Susan Cullifer has been serving as the Senior Vice President and Director of Project Management at TowneBank since 2017. In this role, she has developed and led the enterprise adoption of the bank's Project Management Policy, Standards, and Procedures for implementing technology initiatives. Cullifer trains and coaches employees on Technology Project Management adherence, ensuring that the team follows best practices in project execution. She also manages and oversees project management tasks using tools such as MS Project, ServiceNow, and Workfront.
Previous Experience at Bank of America
Prior to her current position, Susan Cullifer worked at Bank of America for 32 years, holding various senior leadership roles. From 1983 to 2015, she served as the Senior Vice President - Treasury Services Program Manager in the Norfolk, Virginia area. After that, she worked as the Senior Vice President - Client Experience Manager from 2015 to 2017. Her extensive experience at Bank of America provided her with a strong foundation in financial services and project management.
Project Management Expertise
In her role at TowneBank, Susan Cullifer serves as a Program Manager for multiple large-scale transformational initiatives, including the conversion to FIS's IBS core banking system and Digital Services applications. She led the conversion of TowneBank's Commercial Online Banking Members to FIS's Business Online Banking. Her expertise in project management is supported by her Six Sigma Greenbelt certification, which enhances her skills in process improvement and quality management.
Technical Skills and Certifications
Susan Cullifer possesses expertise in financial technology systems, specifically in TSYS Credit Card Processing and FIS IBS. Her technical skills are complemented by her proficiency in various project management tools, including MS Project, ServiceNow, and Workfront. The combination of her technical knowledge and project management experience positions her as a key leader in technology initiatives at TowneBank.