Vonnique Harvey
About Vonnique Harvey
Vonnique Harvey is a Merchant Service Representative at TowneBank, where she has worked since 2019. She has a diverse background in banking and merchant services, including previous roles at BB&T and SunTrust, and is also a self-published author and public speaker.
Current Role at TowneBank
Vonnique Harvey has been employed at TowneBank as a Merchant Service Representative since 2019. In this role, she is responsible for monitoring and managing the Merchant Support emails inbox, ensuring that member inquiries receive prompt and accurate responses. Her position involves providing support to clients regarding merchant services, enhancing their overall experience with the bank.
Previous Experience at BB&T
Vonnique Harvey has extensive experience with BB&T, where she held multiple positions. She worked as a Senior Teller from 2001 to 2004 in Williamsburg, VA, and later served as a Merchant Sales Consultant from 2013 to 2015. During her time as a Merchant Sales Consultant, she provided on-site installation and training for merchant terminals, which improved client understanding and usage of the equipment. Additionally, she worked as a Personal Banker at BB&T from 2015 to 2016 in Chesapeake, VA.
Experience at SunTrust
Vonnique Harvey worked at SunTrust as a Personal Banker from 2005 to 2012. In this role, she developed her skills in customer service and financial advising, helping clients manage their banking needs effectively. Her tenure at SunTrust contributed to her overall expertise in the banking and financial services industry.
Public Speaking and Writing
In addition to her banking career, Vonnique Harvey engages in public speaking, sharing insights and experiences as an entrepreneur. She is also a self-published author, showcasing her experience in writing and publishing. This combination of skills allows her to connect with diverse audiences and share valuable knowledge.
Client Liaison and Support
In her current role and previous positions, Vonnique Harvey has acted as a liaison between clients and vendors. She facilitates communication and resolves issues efficiently, ensuring that clients receive the support they need. Her ability to manage inquiries and provide solutions is a key aspect of her professional responsibilities.