Chelsea Castellanos
About Chelsea Castellanos
Chelsea Castellanos is an Operations Specialist at Townsquare Interactive, where she has worked since 2018. She has a background in project coordination and health education, and she effectively manages onboarding appointments while conducting training to improve processes.
Current Role at Townsquare Interactive
Chelsea Castellanos currently serves as an Operations Specialist at Townsquare Interactive, a position she has held since 2018. In this role, she manages over 60 daily onboarding appointments, coordinating with teams and vendors to ensure adherence to schedules. She also conducts trainings using monthly dashboard analysis to enhance user experience and improve internal and external processes.
Previous Experience at Townsquare Interactive
Prior to her current role, Chelsea worked as a Senior Onboarding Specialist at Townsquare Interactive from 2017 to 2018. During her tenure, she acted as a liaison between Onboarding Specialists and third-party IT companies, explaining procedures and policies to facilitate smooth onboarding processes.
Experience at Windstream
Chelsea served as a Project Coordinator at Windstream for a period of nine months from 2016 to 2017. In this role, she was involved in coordinating various projects, contributing to the efficiency and effectiveness of project execution.
Role at Total Nutrition Technology
Chelsea worked as a Health Educator at Total Nutrition Technology from 2015 to 2016. In this capacity, she focused on promoting health and wellness, providing education and resources to clients to support their health goals.
Education and Academic Background
Chelsea Castellanos studied at Lenoir-Rhyne University, where she achieved a Bachelor of Health Science degree in Public Health/Community from 2011 to 2015. Her education provided her with a strong foundation in health sciences, which she has applied throughout her professional career.