Andrew Medina
About Andrew Medina
Andrew Medina serves as the Training and Content Development Manager at TraceGains, where he has worked since 2017. He has a background in content development and quality assurance from his previous roles at Frontier Airlines.
Current Role at TraceGains
Andrew Medina serves as the Training and Content Development Manager at TraceGains, a position he has held since 2017. In this role, he is responsible for developing training materials and user documentation, ensuring that content is clear and effective for users. His work supports the company's mission to streamline compliance and quality processes in the food and beverage industry. Andrew's expertise in content development is integral to the training programs offered by TraceGains.
Previous Experience at Frontier Airlines
Prior to his current role, Andrew Medina worked at Frontier Airlines in various capacities. He served as a Reservations Agent for nine months in 2011, followed by a year as a Supervisor in Reservations from 2011 to 2012. He then transitioned to a role as a Quality Assurance Technical Writer and Specialty Trainer from 2012 to 2015. His responsibilities included developing content and ensuring quality standards were met across training materials and communications.
Educational Background
Andrew Medina studied at Johnson & Wales University, where he earned an Associate's degree from 2006 to 2008. He furthered his education at Metropolitan State University of Denver, achieving a Bachelor of Science degree from 2008 to 2012. His academic background has provided him with a solid foundation in both practical skills and theoretical knowledge relevant to his career in content development and training.
Skills in Content Development
Throughout his career, Andrew Medina has developed a strong skill set in content and curriculum development. His experience at TraceGains and Frontier Airlines has equipped him with the ability to create effective training programs and user documentation. He focuses on clarity and usability in his content, ensuring that it meets the needs of diverse audiences. His background in quality assurance further enhances his capability to produce high-quality materials.