Jason Ulrich
About Jason Ulrich
Jason Ulrich serves as the Director of Customer Success at TraceGains, where he has worked since 2015. He holds a B.A. in Communications from Columbia College Chicago and has previous experience as Manager of Business Applications at Berner Food & Beverage Inc.
Work at TraceGains
Jason Ulrich has been with TraceGains since 2015, initially serving as a Customer Success Manager. In 2021, he advanced to the position of Director of Customer Success. His role involves overseeing customer engagement and ensuring that clients derive maximum value from TraceGains' products and services. Based in Denver, CO, he has contributed to the company's growth and customer satisfaction initiatives for over nine years.
Education and Expertise
Jason Ulrich studied at Columbia College Chicago, where he earned a Bachelor of Arts degree in Communications from 2001 to 2004. His educational background provides him with a solid foundation in effective communication, which is essential in his current role in customer success. This expertise supports his ability to foster strong relationships with clients and address their needs effectively.
Background
Before joining TraceGains, Jason Ulrich worked at Berner Food & Beverage Inc. for ten years, from 2005 to 2015. During his tenure, he held the position of Manager of Business Applications. This experience equipped him with valuable insights into business operations and customer relationship management, which he later applied in his roles at TraceGains.
Achievements
In his current role as Director of Customer Success at TraceGains, Jason Ulrich has played a pivotal role in enhancing customer satisfaction and engagement. His leadership in customer success initiatives has contributed to the overall effectiveness of the company's customer service strategies. His long-standing experience in the industry positions him as a key figure in driving customer-focused outcomes.