Julie Yu
About Julie Yu
Julie Yu is a Customer Success Manager at TraceGains, with a background in research and development across various companies. She holds an MBA from Benedictine University and has extensive experience in the food industry, including roles at Superior Nut and Candy Company and Lawrence Foods.
Current Role at TraceGains
Julie Yu serves as a Customer Success Manager at TraceGains, a position she has held since 2021. In this role, she focuses on ensuring customer satisfaction and optimizing the use of TraceGains' software solutions. Her responsibilities include managing customer relationships, providing support, and facilitating onboarding processes to enhance user experience.
Previous Experience at Superior Nut and Candy Company
Julie Yu worked at Superior Nut and Candy Company, Inc. in various capacities. She was a Research and Development Analyst from 2017 to 2019, where she contributed to product development and innovation. She then advanced to the role of Director of Research and Development from 2019 to 2020, overseeing R&D projects. Following this, she served as Director of R&D/QAFS from 2020 to 2021, focusing on quality assurance and food safety initiatives.
Experience at Lawrence Foods, Inc.
Julie Yu was employed at Lawrence Foods, Inc. as an R&D Admin Regulatory & Nutrition from 2016 to 2017. In this role, she supported the research and development team by managing regulatory compliance and nutrition-related documentation, contributing to the development of food products.
Educational Background
Julie Yu is pursuing a Master of Business Administration (MBA) with a focus on Project Management and Accounting at Benedictine University, starting in 2017. Prior to this, she earned a Bachelor of Arts in Biochemistry from North Central College, where she studied from 2011 to 2014. Her educational background supports her expertise in both scientific and business domains.
Early Career Experience
Julie Yu began her career in the food service industry, working at Winberie’s Restaurant & Bar – Oak Park. She served as a Kitchen Prep from 2006 to 2010 and later as a Server from 2011 to 2014. This early experience provided her with foundational skills in customer service and food preparation.