Guillaume Michaud
About Guillaume Michaud
Guillaume Michaud is a Technical Business Analyst currently working at TrackTik in Montreal, Quebec, Canada. With a background in client relations and retail management, he transitioned from retail to technology, leveraging his diverse skills in his current role.
Work at Trackforce Valiant
Guillaume Michaud currently serves as a Technical Business Analyst at TrackTik, a position he has held since 2022. Prior to this role, he worked as a Client Success Operations Analyst at the same company, starting in 2019. His tenure at TrackTik has allowed him to leverage his technical skills and client relations background to enhance operational efficiency and client satisfaction.
Education and Expertise
Guillaume studied at ISI Montreal, where he focused on Programming and Internet Technologies, completing his studies in 2016. His educational background in programming has been instrumental in his career transition from retail management to technology, enabling him to apply technical solutions in business contexts.
Background
Guillaume Michaud has a diverse professional background that includes roles in retail management and technology. He began his career at Loblaw Companies Limited, where he held various positions, including Night Manager and Night Inventory Control Clerk. He later transitioned to retail management at The Home Depot Canada before moving into programming roles at Fossil Group, Inc. and Sherpa Solutions.
Achievements
Throughout his career, Guillaume has demonstrated a strong ability to integrate skills from retail management into technology roles. His experience in client relations and problem-solving has been beneficial in his current position as a Technical Business Analyst, where he focuses on improving processes and enhancing client experiences through technology.