Palvasha Riaz
About Palvasha Riaz
Palvasha Riaz is a Product Manager with extensive experience in customer success and product management across various companies in the Greater Toronto Area. She has a strong educational background in economics and criminology from the University of Toronto and has contributed to significant projects in her current role at Trackforce Valiant + TrackTik.
Current Role at Trackforce Valiant
Palvasha Riaz serves as a Product Manager at Trackforce Valiant and TrackTik since 2022. In this role, she has contributed to the development of various product features, including the Back Office Suite Feature Parity, which encompasses billing, payroll, scheduling, and vendor management. She has also played a significant role in productizing data warehousing, enabling database access for clients. Her responsibilities involve managing the development and execution of the Data Lab, a business intelligence tool designed for advanced analytics.
Previous Experience at Deel and Loop
Prior to her current position, Palvasha Riaz worked as a Customer Success Manager at Deel from 2021 to 2022, where she focused on product management for a duration of nine months. Before that, she held a similar role at Loop for eCommerce from 2020 to 2021 for one year in the Toronto, Canada area. Her experience in customer success management has equipped her with skills essential for product development and client engagement.
Educational Background and Certifications
Palvasha Riaz has a strong educational background, having studied at the University of Toronto, where she achieved an Honors Bachelor of Arts (HBA) with majors in Economics and Criminology and Socio Legal Studies, and a minor in Sociology. She furthered her education by obtaining a Data Analytics certification from General Assembly Canada in 2018. Additionally, she completed an Advanced Product Management Certificate at Product Faculty, enhancing her expertise in product management.
Founding Lea Earth Store
In addition to her role at Trackforce Valiant, Palvasha Riaz is the Founder and Product Manager at Lea Earth Store, a position she has held since 2020. This role involves overseeing product development and management, showcasing her entrepreneurial skills and commitment to sustainable practices.
Technical Skills and Tools
Palvasha Riaz utilizes a variety of technical tools to enhance her product management processes. Her expertise includes Salesforce, JIRA, and Tableau, which she employs to drive product development and manage projects effectively. These tools support her in analyzing data and improving customer engagement strategies.