Shahbaz Hussain
About Shahbaz Hussain
Shahbaz Hussain serves as the Regional Director for Canada at Trackforce Valiant, where he leads his team in strategic and daily operations. With over 16 years of experience in crisis and vendor management, he is recognized for his problem-solving skills and adaptability.
Work at Trackforce Valiant
Shahbaz Hussain serves as the Regional Director for Canada at Trackforce Valiant, a position he has held since 2019. In this role, he provides ongoing direction to his team regarding both strategic initiatives and daily operations. He regularly briefs the Board and the Managing Director on relevant matters within his remit, ensuring alignment with the company's objectives. His responsibilities include maintaining strong relationships with clients and stakeholders, demonstrating his strengths in account maintenance and problem-solving.
Previous Experience in Security Operations
Prior to his current role, Shahbaz Hussain worked at Transguard Group as the Group Security Operations Centre Manager from 2017 to 2019 in Dubai, United Arab Emirates. His experience in this position contributed to his expertise in crisis management and vendor management. Before that, he served as Operations Manager at Olive Group from 2009 to 2017 in Dubai Media City, where he honed his operational skills over eight years.
Education and Expertise
Shahbaz Hussain studied at Karachi University from 2001 to 2005, where he completed his undergraduate education. He furthered his studies at the Asia Pacific Institute of Information Technology, enhancing his knowledge and skills in information technology. His educational background supports his extensive experience in various sectors, including crisis management and vendor management, spanning over 16 years.
Professional Recognition
Shahbaz Hussain has been acknowledged as a 'Total Quality Customer Service Professional' by his line managers, reflecting his commitment to high standards in customer service. His ability to adapt to change and his networking skills have contributed to his professional reputation. He is eager to explore opportunities in diverse sectors such as banks, financial institutions, FMCG, and the services sector, indicating his proactive approach to career development.