Thomas Waller
About Thomas Waller
Thomas Waller serves as the Director of Client Relations at Trackforce Valiant, where he focuses on enhancing client experience and driving revenue retention and growth. He has over 30 years of experience in business development and client management, having previously worked at Ceridian and joined Valiant in 2007.
Work at Trackforce Valiant
Thomas Waller has served as the Director of Client Relations at Trackforce Valiant since 2007. In this role, he focuses on enhancing the client experience and driving revenue retention and growth. Waller has managed over 175 accounts in the security vertical since 2009, demonstrating his commitment to client satisfaction and account management. His extensive experience in this position has contributed to the company's client relations strategies and overall success.
Previous Experience at Ceridian
Before joining Trackforce Valiant, Thomas Waller worked at Ceridian for 20 years, from 1987 to 2007. During his tenure, he held a position in Business Development, where he focused on building relationships and expanding the company's market presence. This experience provided him with a solid foundation in client relations and business growth strategies.
Education and Expertise
Thomas Waller studied Business Administration at the University of Lynchburg, where he earned a Bachelor of Science degree from 1980 to 1984. His educational background has equipped him with the necessary skills and knowledge to excel in client relations and business development roles, contributing to his effectiveness in enhancing client experiences.
Account Management and Revenue Growth
In his role at Trackforce Valiant, Thomas Waller has assumed responsibility for managing a significant number of accounts in the security vertical. His focus on capitalizing on revenue retention and growth has been a key aspect of his work. Additionally, he has managed a P&L for independent payroll processors, providing ancillary services and additional revenue streams for seven years, further showcasing his expertise in financial management.
Brand Recognition and Client Loyalty
Thomas Waller has extensive experience in building brand recognition and client loyalty. His strategic approach to client relations has contributed to the development of strong relationships with clients, enhancing their overall experience with Trackforce Valiant. His efforts in this area have been instrumental in fostering long-term partnerships and ensuring client satisfaction.