Katherine Lesperance
About Katherine Lesperance
Katherine Lesperance is a Customer Success Manager at Traction Complete, where she has worked since 2022. She holds a Bachelor of Arts in Media Studies from the University of Guelph-Humber and has previous experience in various roles within the cannabis industry.
Work at Traction Complete
Katherine Lesperance has been serving as a Customer Success Manager at Traction Complete since 2022. In this role, she is responsible for ensuring customer satisfaction and facilitating successful product adoption. Her experience in customer success allows her to effectively address client needs and enhance their overall experience with the company's offerings.
Education and Expertise
Katherine Lesperance studied at the University of Guelph-Humber, where she earned a Bachelor of Arts (B.A.) in Media Studies from 2012 to 2016. This educational background provides her with a solid foundation in communication and media, which supports her role in customer success and client relations.
Background in Product Management
Before joining Traction Complete, Katherine worked at CenturionPro Solutions Inc. as a Product Specialist from 2021 to 2022. In this position, she focused on product development and client engagement, contributing to the company's growth in the market. Her previous experience also includes roles at Zenabis Global Inc. as a Harvest Manager and at Canopy Growth Corporation as a Post Harvest Manager.
Professional Experience in the Cannabis Industry
Katherine Lesperance has significant experience in the cannabis industry. She worked at Zenabis Global Inc. as a Harvest Manager for nine months in 2020 and 2021, overseeing the harvesting processes. Prior to that, she spent two years at Canopy Growth Corporation as a Post Harvest Manager, where she managed post-harvest operations, ensuring compliance and quality standards.