Lauren Maguire
About Lauren Maguire
Lauren Maguire is a Senior Customer Success Manager at Traction Complete, with a background in information technology and services. She has held various roles in customer success and technical support, and holds a Bachelor's Degree in Network Applications and Services from Technological University Dublin.
Work at Traction Complete
Lauren Maguire currently serves as a Senior Customer Success Manager at Traction Complete, a position she has held since 2023. Prior to this role, she worked at Traction Complete as a Customer Success Manager from 2020 to 2023. During her time in these roles, she has focused on enhancing customer satisfaction and ensuring successful product adoption among clients.
Previous Experience in Customer Success
Before joining Traction Complete, Lauren worked at Bench Accounting as an Onboarding Specialist from 2019 to 2020. In this role, she was responsible for guiding new clients through the onboarding process, ensuring they were set up for success with the company's services. Additionally, she has experience in technical support and engineering from her time at Dell.
Education and Expertise
Lauren Maguire holds a Bachelor's Degree in Network Applications and Services from Technological University Dublin, where she studied from 2015 to 2016. She also completed a Bachelor's Degree in Networking Technologies at the same institution from 2012 to 2015. Her technical expertise includes Storage Area Network (SAN) and Dell OpenManage, along with strong skills in Microsoft Word and Remote Desktop.
Background in Information Technology
Lauren has a demonstrated history of working in the information technology and services industry. She began her career at Dell, where she held roles as an Enterprise Technical Support Senior Advisor and an Enterprise Storage Engineer from 2016 to 2019. Her background in IT has equipped her with the skills necessary to navigate complex technical issues and provide effective solutions.
Professional Values and Collaboration
Lauren values the support and collaboration found in her workplace. She enjoys engaging in brainstorming sessions with colleagues and clients, which fosters a creative and productive environment. Her role allows her to interact with various people, contributing to her appreciation for being at the forefront of the company.