Zachary Shein
About Zachary Shein
Zachary Shein is a Customer Success Manager and Team Lead at Traction Complete, where he has worked since 2022. He has a background in production management and holds a Graduate Certificate in Business Analytics from the British Columbia Institute of Technology and a Bachelor of Arts in Economics from the University of Calgary.
Current Role at Traction Complete
Zachary Shein currently holds the position of Customer Success Manager - Team Lead at Traction Complete. He has been in this role since 2022, contributing to the company's customer success initiatives in a hybrid work environment based in Vancouver, British Columbia, Canada. In this position, he leads a team focused on enhancing customer satisfaction and ensuring effective communication between the company and its clients.
Previous Experience at Traction Complete
Zachary Shein previously worked at Traction Complete as a Customer Success Manager from 2020 to 2022. During his tenure, he was responsible for managing customer relationships and driving customer engagement strategies. His work contributed to the overall success of the customer success team and the satisfaction of clients.
Experience at Polar Promotions & Sportswear
Zachary Shein held multiple roles at Polar Promotions & Sportswear. He served as Production Manager from 2018 to 2019, overseeing production operations. Prior to that, he was a Production Supervisor for four months in 2017 and also worked as a Production Coordinator for three months in the same year. His experience at Polar Promotions involved managing production workflows and ensuring quality control.
Educational Background
Zachary Shein studied at the British Columbia Institute of Technology, where he earned a Graduate Certificate in Business Analytics from 2020 to 2021. He also holds a Bachelor of Arts (B.A.) in Economics from the University of Calgary, which he completed from 2009 to 2013. His educational background has equipped him with analytical skills and economic knowledge applicable to his professional roles.
Early Career at University of Calgary
Zachary Shein began his career at the University of Calgary, where he worked as an Information Technology Support Assistant from 2012 to 2013. In this role, he provided technical support and assistance to students and staff, gaining valuable experience in customer service and IT support.