Silvia Bassi
About Silvia Bassi
Silvia Bassi is a Client Relationship Manager with extensive experience in financial services, currently working at TradingHub and holding multiple roles at Thomson Reuters. She has a strong educational background, including a BSc from Birkbeck, University of London, and has worked in various capacities within client services since 2004.
Work at TradingHub
Silvia Bassi has been serving as a Client Relationship Manager at TradingHub since 2021. In this role, she manages a portfolio of MAST clients, primarily from the buy-side. She acts as a point of escalation for both users and senior management, ensuring effective communication and resolution of issues. Bassi is also involved in onboarding new clients, facilitating a smooth transition to TradingHub's services. Additionally, she conducts client-facing workshops aimed at enhancing client engagement and product understanding. Her responsibilities include participating in product version upgrades and ensuring clients are informed and trained on new features.
Current Roles at Thomson Reuters
Silvia Bassi holds multiple positions at Thomson Reuters. She has been a Director, Project Account Manager since 2011, and she also serves as a Director, Account Manager since 2013. In these roles, she is responsible for managing client relationships and overseeing project accounts. Bassi's extensive experience at Thomson Reuters spans over a decade, during which she has developed a deep understanding of client needs and market dynamics.
Experience at Refinitiv
Since 2013, Silvia Bassi has worked at Refinitiv as a Senior Relationship Manager in Financial Services. In this capacity, she focuses on managing relationships with clients in the financial sector. Her role involves understanding client requirements and ensuring that Refinitiv's services meet their needs effectively. Bassi's experience in this position complements her extensive background in client relationship management.
Educational Background
Silvia Bassi studied at Università Cattolica del Sacro Cuore from 1992 to 1998, where she achieved a First Class Honour degree. She furthered her education at Birkbeck, University of London, earning a BSc from 2001 to 2005. Additionally, she studied at Elementari Maniago. Her educational background provides a strong foundation for her career in client relationship management and financial services.
Previous Work Experience
Before her current roles, Silvia Bassi worked at Designers Guild as a Team Leader for German Customer Service from 2004 to 2007. She also served as a Client Services Associate at Thomson Reuters from 2007 to 2009. These positions allowed her to develop skills in customer service and client management, which have been instrumental in her subsequent roles in the financial services industry.