Aaron Mc Graw

Fraud, Payments & Refund Controls Manager @ Trainline

About Aaron Mc Graw

Aaron McGraw is a Fraud, Payments & Refund Controls Manager at Trainline, where he has worked for over eight years. He has seven years of experience in fraud risk management and possesses strong skills in people management and data analysis.

Current Role at Trainline

Aaron Mc Graw serves as the Fraud, Payments & Refund Controls Manager at Trainline. He has held this position since 2016, accumulating eight years of experience in this role while based in Edinburgh, United Kingdom. In this capacity, he oversees the management of fraud prevention strategies, payment processing, and refund controls, ensuring the integrity of financial transactions.

Previous Experience at Trainline

Prior to his current role, Aaron Mc Graw worked at Trainline in several capacities. He was a Senior Fraud Review Agent from 2015 to 2016, where he focused on fraud investigations and root-cause analysis. Before that, he served as a Fraud Review Agent from 2011 to 2015, and as a Customer Service Advisor from 2010 to 2011. His tenure at Trainline spans over six years, during which he developed expertise in fraud risk management.

Experience in Fraud Risk Management

Aaron Mc Graw has seven years of specialized experience in fraud risk management. His expertise includes payment processing, fraud prevention, and conducting thorough fraud investigations. He employs a logical and practical approach to problem-solving, which aids in identifying and mitigating fraud risks effectively.

Background in Supply Chain Management

Before joining Trainline, Aaron Mc Graw worked at Sky as a Supply Chain Advisor from 2007 to 2009. This role provided him with foundational experience in managing supply chain processes, contributing to his overall skill set in operations and management.

Commitment to Professional Development

Aaron Mc Graw invests significant time in continued education and professional development. He focuses on adapting to the evolving nature of fraud risk management, which reflects his commitment to staying current with industry trends and best practices.

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