Alaeddine Kerkeni
About Alaeddine Kerkeni
Alaeddine Kerkeni is an Information Technology Engineer currently employed at Trainline in Paris, France, where he has worked since 2021. He has a diverse background in IT support and system administration, with experience in both France and Tunisia.
Work at Trainline
Alaeddine Kerkeni has been employed at Trainline as an Information Technology Engineer since 2021. He is based in Paris, Île-de-France, France. In this role, he contributes to the company's technology initiatives, leveraging his expertise in information technology to support Trainline's operations.
Previous Experience in IT Support
Prior to joining Trainline, Alaeddine Kerkeni worked at Extech Cloud as an IT Support Engineer from 2019 to 2020 in Tunis Governorate, Tunisia. He also held the position of Specialised Help Desk Officer at Amaris for 11 months in 2018 to 2019. His experience includes working as an Experienced IT Support Technician at OVH from 2016 to 2018 and as a Customer Support Advisor at Teleperformance Tunisie from 2013 to 2016.
Education and Expertise
Alaeddine Kerkeni completed his high school education at Ibnou Sina high school, achieving a High School Diploma from 2004 to 2008. He then pursued a Bachelor's degree in Information Technology at École supérieure des sciences et technologies de Hammem Sousse from 2009 to 2013. His expertise includes managing Asymmetric Digital Subscriber Line (ADSL) technology and proficiency in Customer Relationship Management (CRM) systems.
Background in Information Technology
Alaeddine Kerkeni has a diverse background in the information technology and services industry, having worked across multiple countries, including France and Tunisia. His roles have encompassed various aspects of IT support, system administration, and customer service, providing him with a well-rounded skill set in the field.
Career Progression
Alaeddine Kerkeni's career in information technology began with his role as a Customer Support Advisor at Teleperformance Tunisie from 2013 to 2016. He then transitioned to positions such as System Administrator at Data1-iT from 2020 to 2021 in Ville de Paris, and IT Support Engineer at Extech Cloud. His career reflects a steady progression through various IT roles, enhancing his technical skills and industry knowledge.