Arianna Biamonti
About Arianna Biamonti
Arianna Biamonti is a Lead User Researcher at Trainline, where she has worked since 2023. With extensive experience in user research and design, she has held various roles in notable companies and possesses advanced degrees in design from Politecnico di Milano and Tongji University.
Work at Trainline
Arianna Biamonti currently serves as the Lead User Researcher at Trainline, a position she has held since 2023. In this role, she leads a team of qualitative researchers, focusing on creating seamless user experiences. Prior to her current role, she worked as a Senior User Researcher from 2021 to 2023 and as a User Researcher from 2019 to 2021. Additionally, she was a Product Designer at Trainline from 2017 to 2018. Throughout her tenure, she has engaged in the entire research process, including problem framing, scoping, and executing research plans.
Education and Expertise
Arianna Biamonti holds a Bachelor's Degree in Communication Design from Politecnico di Milano, which she completed from 2005 to 2009. She furthered her education with two Master's degrees: one in Design & Innovation from Tongji University in 2013 and another in Product Service System Design from Politecnico di Milano, completed in 2013. Her expertise includes storytelling as part of her user experience research approach, which enhances her ability to understand and improve systems.
Background in Design
Arianna Biamonti has a diverse background in design, having worked in various roles across different organizations. She began her career as a Design Intern at Chapeaux in 2010. She later worked as an Information Designer at FLATMIND Video Productions in 2013 for six months in Shanghai, China. In 2016, she briefly worked as a Service Designer at Meaningful Design in Paris. Additionally, she served as a Mentor at The Design Crew from 2019 to 2023, contributing to the development of emerging designers.
Research Methodologies
In her role as Lead User Researcher at Trainline, Arianna Biamonti utilizes a variety of research methods to inform her work. These methods include desk research, field research, user interviews, focus groups, and community engagement. Her comprehensive approach to user research enables her to gather valuable insights that contribute to enhancing user experiences across the platforms she works on.