Bijal Patel
About Bijal Patel
Bijal Patel is a Lead Business Analyst at Trainline, where she has worked since 2022. She has extensive experience in business analysis, having held various roles in organizations such as Arqiva, ITV, and the NHS, and is certified in ISEB Business Analysis Essentials.
Work at Trainline
Bijal Patel has been serving as the Lead Business Analyst at Trainline since 2022. In this role, she focuses on enhancing business processes and improving collaboration within teams. Prior to her current position, she worked as a Senior Business Analyst at Trainline from 2019 to 2022. Her experience at Trainline includes facilitating the development team in creating user stories and acceptance criteria, as well as leading estimation sessions.
Previous Experience in Business Analysis
Before joining Trainline, Bijal Patel held various roles in business analysis across different organizations. She worked at Arqiva as an IT Business Analyst from 2014 to 2019, and at ITV as a Business Analyst from 2011 to 2012. Additionally, she served as a Business Analyst at NHS Commissioning Support for London from 2009 to 2011 and at Collinson Technology Services from 2013 to 2014. Her career began as a Data Analyst at Binley's from 2005 to 2008.
Education and Expertise
Bijal Patel studied at Westminster Business School, where she earned a Bachelor of Science degree in Engineering, Information Systems from 1999 to 2004. She is certified in ISEB Business Analysis Essentials and has Scrum Master experience, which contributes to her ability to foster team culture and collaboration.
Methodologies and Processes
Bijal Patel has introduced Scrum and Kanban processes into teams, which has enhanced collaboration with technical leads and QA leads. Her expertise includes building and maintaining strong working relationships with Product Owners to identify requirements for backlog prioritization. She actively facilitates the development team in producing user stories and acceptance criteria.