Caroline M.
About Caroline M.
Caroline M. is a Senior User Researcher at Trainline, where she has worked since 2017. She has a background in user experience research and design, with previous roles at Tesco PLC, Excelian | Luxoft Financial Services, and System Concepts.
Current Role at Trainline
Caroline M. serves as a Senior User Researcher at Trainline, a position she has held since 2017. In this role, she collaborates closely with product and mission teams to ensure that user-centric design principles are integrated into the development process. Caroline combines her expertise in user interaction with data analysis to enhance the overall user experience. Her focus on inclusive design reflects her commitment to making products accessible to a diverse user base.
Previous Experience in User Experience Research
Before joining Trainline, Caroline M. gained valuable experience in user experience research across several organizations. She worked as a UX Researcher and Lab Manager at Tesco PLC from 2015 to 2017, and prior to that, she was a User Experience Consultant at System Concepts from 2014 to 2015. Additionally, she served as a Consultant at Excelian | Luxoft Financial Services from 2012 to 2014 and held roles as a Software Tester at Business Integrity and a Graduate Analyst at Tax Systems.
Educational Background
Caroline M. has a solid educational foundation in her field. She earned her Bachelor's Degree from Royal Holloway, University of London, where she studied from 2006 to 2009. She later pursued a Master's Degree at City, University of London, completing her studies from 2012 to 2015. Her early education was completed at Swakeleys School from 1999 to 2006.
Involvement with UXPA UK
Caroline M. is actively involved in the user experience community as a member of the UXPA UK committee. She organizes monthly events aimed at fostering knowledge sharing and networking among UX professionals. Her contributions to the committee highlight her commitment to advancing the field of user experience.