Caroline Milburn
About Caroline Milburn
Caroline Milburn is a Senior Business Analyst with extensive experience in analysis, consultancy, and delivery services. She has worked for notable companies including Trainline, Sony Computer Entertainment Europe, and JUST EAT, and she specializes in requirements engineering and product ownership.
Work at Trainline
Caroline Milburn has worked at Trainline as a Senior Business Analyst since 2022. Prior to this, she held the same position at Trainline from 2018 to 2021 for three years. In her role, she focuses on empowering teams to take full ownership of their products, which leads to more efficient delivery and improved team morale.
Previous Experience in Business Analysis
Caroline Milburn has extensive experience in business analysis across various organizations. She worked at Sony Computer Entertainment Europe as a Senior Business Analyst for seven months in 2013. Additionally, she served as a Senior Business Analyst at HM Revenue & Customs from 2015 to 2016 for nine months, and at JUST EAT from 2016 to 2018 for two years. She also held the position of Senior Business Analyst at News UK from 2013 to 2015 for two years and at Equal Experts for nine months in 2015.
Role as Platform Product Owner at NewDay
Caroline Milburn worked as a Platform Product Owner at NewDay from 2021 to 2022 for one year. In this role, she encouraged a product mindset within teams, enhancing delivery efficiency. She is known for transforming teams in challenging situations by creating appropriate roadmaps and identifying minimum viable products (MVPs).
Education and Expertise
Caroline Milburn studied at the University of Hertfordshire, where she earned a Master of Science (MSc) in Computer Science. She also holds a Bachelor of Science (BSc) in Psychology from the same institution. Her expertise includes functional and technical requirements engineering, requirements management, and traceability.
Consultancy Services
Caroline Milburn provides analysis, consultancy, and delivery services through her own limited company on a contract and interim basis. She utilizes a variety of tools in her work, including Visio, Lucidchart, MS Project, PowerPoint, Excel, JIRA, Rally, Mingle, Confluence, and Perforce. Her approach combines logical reasoning and problem-solving skills with technical and analytical knowledge to produce effective product roadmaps.