Cristina B.
About Cristina B.
Cristina B. is a Customer Service Team Manager at Trainline, where she has worked since 2018. She has a diverse background in customer service and management, with previous roles at companies such as Amazon and Mediafax.
Current Role at Trainline
Cristina B. serves as the Customer Service Team Manager at Trainline, a position she has held since 2018. In this role, she oversees the customer service team, ensuring effective communication and support for customers. Her leadership contributes to the overall efficiency and quality of customer service operations at Trainline, which is based in London, Greater London, United Kingdom.
Previous Experience at Trainline
Cristina B. has a history with Trainline, having worked in various capacities. She began her tenure as a Customer Service Representative in 2015, where she provided direct support to customers for seven months. Following this role, she transitioned to the position of Fraud Review Agent, serving from 2015 to 2018. In this role, she focused on identifying and managing fraudulent activities, contributing to the integrity of Trainline's services.
Professional Background
Cristina B. has a diverse professional background that includes roles in customer service and media supervision. Before joining Trainline, she worked as a Mass Media Supervisor at Mediafax in Bucuresti, Romania, for five months in 2010. Additionally, she held the position of Administrative Coordinator at Omniasig in Romania for nine months in 2011. Her experience also includes a role as a Digital Specialist at Amazon in Seattle, Washington, for four months in 2014.
Early Career in Media and Content
Cristina B. began her career in the media industry as a Web Content Editor at Guerrilla Radio in Hauppauge, New York, where she worked for one year from 2009 to 2010. This role involved managing and editing content for the radio station's online presence, providing her with foundational skills in content management and digital communication.