Diana Elsasser
About Diana Elsasser
Diana Elsasser is a Systems Administrator currently employed at Trainline in Edinburgh, Scotland. She has a diverse background that includes roles in customer service, finance, and logistics, along with skills in Italian literature and artistic pursuits.
Work at Trainline
Diana Elsasser has been employed at Trainline since 2020, currently holding the position of Systems Administrator in Edinburgh, Scotland. Prior to this role, she worked as a Finance Junior Systems Administrator from 2018 to 2020, also in Edinburgh. Her initial experience at Trainline began in 2018 when she served as a Customer Service Representative for seven months. Throughout her tenure at Trainline, she has developed a strong understanding of systems administration and customer service operations.
Previous Employment Experience
Before joining Trainline, Diana worked at Equinix EMEA as a Global Service Desk Agent from 2016 to 2017. She also held a position as a Courier Driver at FAST DESPATCH TRANSPORT LIMITED for two months in 2018. Earlier in her career, she worked as a Bartender at ANdAZ in London from 2015 to 2016. These roles contributed to her diverse professional background and enhanced her communication skills.
Education and Expertise
Diana studied at Istituto Professionale B Cavalieri Milano, where she focused on Communication and Organisation in Social Departments. She completed her studies in 2014, achieving a High School diploma. In addition to her formal education, she possesses skills in Italian Literature, Romanian, and Italian Translation, which reflect her linguistic capabilities.
Artistic Skills
Diana has demonstrated artistic skills in drawing and painting. These abilities complement her professional experience and contribute to her creative expression. Her artistic talents may enhance her problem-solving skills and provide a unique perspective in her work.
Communication Skills
Diana is recognized for her outstanding communication skills, which enable her to build and maintain excellent business rapport. This ability has been a significant asset throughout her career, particularly in customer service roles and collaborative environments.