Elle Laing
About Elle Laing
Elle Laing is a Customer Service Representative with extensive experience in the banking and transportation sectors. She worked at the Royal Bank of Scotland as a Private Banking Representative for seven years before joining Trainline in 2018.
Work at Trainline
Elle Laing has been employed at Trainline as a Customer Service Representative since 2018. In this role, she is responsible for assisting customers with inquiries, resolving issues, and providing support related to train travel. Her position involves direct interaction with customers, ensuring a positive experience while navigating the services offered by Trainline.
Previous Experience at Royal Bank of Scotland
Before joining Trainline, Elle Laing worked at the Royal Bank of Scotland Business as a Private Banking Representative from 2010 to 2017. During her seven years in this role, she was based in Edinburgh, City of Edinburgh, United Kingdom. Her responsibilities included managing client relationships and providing tailored banking solutions to meet the needs of private banking clients.
Customer Service Expertise
With several years of experience in customer service roles, Elle Laing has developed skills in client interaction, problem-solving, and effective communication. Her background in both banking and transportation services has equipped her with the ability to handle diverse customer needs and enhance overall satisfaction.
Career Timeline
Elle Laing's career began at the Royal Bank of Scotland in 2010, where she spent seven years as a Private Banking Representative. In 2018, she transitioned to Trainline, where she has continued to build her career as a Customer Service Representative. This timeline reflects her commitment to customer service across different industries.