James Sawh
About James Sawh
James Sawh is a Lead Business Analyst with extensive experience in various industries, including luxury retail and online betting. He has held key positions at companies such as Trainline, Mercedes-Benz, and ASOS.com, and possesses strong skills in project management and user experience enhancement.
Current Role at Trainline
James Sawh currently serves as the Lead Business Analyst at Trainline, a position he has held since 2022. In this role, he focuses on enhancing business processes and improving customer experience through effective user experience (UX) strategies. His responsibilities include leading analysis efforts, facilitating agile sprints, and ensuring quality assurance throughout the software development life cycle.
Previous Experience at Trainline
Prior to his current role, James worked as a Senior Business Analyst at Trainline from 2020 to 2022. During this time, he contributed to various projects aimed at optimizing business operations and improving user engagement. His experience at Trainline has equipped him with a deep understanding of the company's objectives and customer needs.
Professional Background
James has a diverse professional background, having worked in various roles across multiple industries. He was the Director at SawhLtd from 2017 to 2022 and held positions at Mercedes-Benz, ASOS.com, and the Financial Times. His experience spans luxury retail, online betting, and technology, showcasing his adaptability and expertise in business analysis.
Education and Expertise
James studied at Staffordshire University from 2004 to 2007, where he gained foundational knowledge that supports his career in business analysis. He possesses strong skills in project management tools such as Jira and Confluence, and he is experienced in conducting workshops and facilitating agile methodologies. His background in quality assurance and problem-solving further enhances his capabilities in the software development life cycle.
Achievements in Business Analysis
James has a proven track record of enhancing customer experience through effective UX strategies. His ability to analyze business needs and implement solutions has been recognized across various organizations. His work has contributed to improved processes and customer satisfaction in the projects he has been involved with throughout his career.