Jamie Galbraith
About Jamie Galbraith
Jamie Galbraith is a Customer Service Manager at thetrainline.com, where he has worked since 2009 in Edinburgh, United Kingdom. He previously held the position of Section Manager at Vertex Data Science from 2005 to 2009 and holds a BSc (Hons) in Biological Sciences from Edinburgh Napier University.
Work at Trainline
Jamie Galbraith has served as the Customer Service Manager at thetrainline.com since 2009. With over 15 years of experience in this role, Jamie is based in Edinburgh, United Kingdom. In this position, Jamie is responsible for overseeing customer service operations, ensuring high levels of customer satisfaction, and managing a team dedicated to supporting users of the platform.
Previous Experience at Vertex Data Science
Before joining Trainline, Jamie worked at Vertex Data Science as a Section Manager from 2005 to 2009. During this four-year tenure, Jamie managed various aspects of customer service and operations, contributing to the overall efficiency and effectiveness of the team.
Education and Expertise
Jamie Galbraith studied at Edinburgh Napier University, where they earned a Bachelor of Science with Honors (BSc Hons) in Biological Sciences. This educational background provides a foundation in analytical thinking and problem-solving, skills that are valuable in customer service management.