Janae Gerard
About Janae Gerard
Janae Gerard is a Research Director at Trainline, with a strong background in digital media and communication. She has held various research roles in organizations such as DBS Bank, Booking.com, and Microsoft, and has a Master's degree from the University of Washington.
Current Role at Trainline
Janae Gerard serves as the Research Director at Trainline, a position she has held since 2022. In this role, she focuses on developing research strategies that enhance user experience and contribute to business growth. Her responsibilities include leading research initiatives and building high-performing teams dedicated to innovation and collaboration.
Previous Experience at DBS Bank
Before joining Trainline, Janae worked at DBS Bank as the Senior Vice President and Head of Research & Insights from 2020 to 2022 in Singapore. During her tenure, she was responsible for overseeing research operations and providing insights that informed strategic decisions within the organization.
Career at Booking.com
Janae held the position of Research Manager and Principal Researcher at Booking.com from 2016 to 2020 in the Amsterdam Area. In this capacity, she led research projects aimed at understanding customer needs and preferences, contributing to the company's data-driven decision-making process.
Educational Background
Janae earned her Master's degree in Communication and Digital Media from the University of Washington, where she studied from 2009 to 2012. Prior to that, she completed her Bachelor's degree in Liberal Arts and Sciences through the Great Books Program at St. John's College from 2001 to 2005. Her educational background provides a strong foundation for her work in research and data analysis.
Early Career at St. Albans School
Janae began her career as the Assistant Director of Alumni Relations at St. Albans School in the Washington D.C. Metro Area, where she worked from 2005 to 2007. This role involved engaging with alumni and fostering relationships that supported the school's community.