Karen Martin
About Karen Martin
Karen Martin is a Business Analysis Manager at Trainline, where she has worked since 2021. She holds a Bachelor of Science in Multimedia Technology & Design from The University of Kent and has extensive experience in business analysis and project management across various organizations.
Work at Trainline
Karen Martin has held multiple roles at Trainline, starting as a Senior Business Analyst - Acquisition from 2018 to 2019. She then progressed to Principal Business Analyst - Front End Channels from 2019 to 2021. In 2021, she took on the role of Business Analysis Manager, where she has been managing a team of 16 Business Analysts. Her responsibilities include analyzing company-wide strategy and resource allocation to meet organizational OKRs. She has also been involved in shaping ways of working across web, app, and post-sales teams.
Education and Expertise
Karen Martin studied at The University of Kent, where she earned a Bachelor of Science (BSc Hons) in Multimedia Technology & Design from 2005 to 2008. Her expertise includes SEO development, systems analysis, and web development. She has experience in implementing scorecards and utilizing Agile/Scrum and Waterfall methodologies. Additionally, she has developed a Business Analyst career progression framework to aid in career advancement within her organization.
Background
Before her current role at Trainline, Karen Martin worked in various positions across different companies. She served as a Software Quality Assurance professional and later as a Software Development Project Manager at MEM Consumer Finance Ltd from 2008 to 2013. She also worked at John Lewis as a Business Analyst of IT Delivery, Online and Buying and Brand from 2014 to 2016. Additionally, she was a Business System Analyst at Dollar Financial Group from 2012 to 2014.
Achievements
Karen Martin has been actively involved in mentoring junior team members, sharing her knowledge, and assisting with their development. She has successfully managed a team of Business Analysts and contributed to the establishment of effective working practices within her teams. Her initiatives include the development of a career progression framework for Business Analysts, which provides clarity on advancement opportunities within the company.
Food Influencing Activities
In addition to her professional career, Karen Martin engages in food influencing under the handle @karenloveslondon. This activity showcases her interest in food and culinary experiences, allowing her to connect with a broader audience outside of her business analysis role.