Lauren Gordon
About Lauren Gordon
Lauren Gordon is a Customer Services and Operations professional at Trainline Europe, where she has worked since 2017 in Edinburgh, United Kingdom. She holds a Higher National Diploma from Fife College and a Bachelor of Arts from Edinburgh Napier University.
Work at Trainline
Lauren Gordon has been employed at Trainline Europe since 2017, serving in the role of Customer Services & Operations. Based in Edinburgh, United Kingdom, she has accumulated seven years of experience in this position. Her responsibilities include overseeing customer service operations, ensuring efficient service delivery, and enhancing customer satisfaction.
Education and Expertise
Lauren Gordon completed her education at Inverkeithing High School from 2006 to 2011. She then pursued further studies at Fife College, where she earned a Higher National Diploma from 2011 to 2014. Following this, she attended Edinburgh Napier University, achieving a Bachelor of Arts degree in 2016. This educational background has equipped her with the skills necessary for her role in customer services and operations.
Background
Lauren Gordon's professional journey began after her education, leading her to a position at Trainline Europe. Her career in customer services and operations has been shaped by her academic achievements and her commitment to enhancing customer experiences. She has been a part of the Trainline team for several years, contributing to the organization's operational success.