Nicholas Keen
About Nicholas Keen
Nicholas Keen is a Senior Relationship Manager at Trainline, where he has worked since 2020. He holds a BSc Hons in Sport Science from the University of Bath and has extensive experience in account management across various companies, including Apple and Amazon UK.
Work at Trainline
Nicholas Keen has been serving as a Senior Relationship Manager at Trainline since 2020. In this role, he focuses on managing key client relationships and ensuring customer satisfaction. Prior to his current position, he held various roles at Trainline, including Senior Account Manager from 2018 to 2020 and Commercial Account Manager from 2015 to 2018. His experience at Trainline spans over four years, contributing to the company's growth and client engagement strategies.
Education and Expertise
Nicholas Keen earned a Bachelor of Science with Honours in Sport Science from the University of Bath, where he studied from 2005 to 2008. Prior to this, he studied Sport Science at North Hertfordshire College from 2003 to 2005. His educational background has provided him with a strong foundation in analytical and interpersonal skills, which he applies in his professional roles.
Background
Nicholas Keen has a diverse professional background, having worked in various roles across multiple industries. He began his career as a Finance Recruitment Consultant at Randstad UK from 2010 to 2011. He then transitioned to Apple as a Relationship Account Manager from 2011 to 2014, followed by a position at Amazon UK as a National Key Account Manager from 2014 to 2015. His career path reflects a focus on relationship management and account management.
Previous Roles and Experience
Before his current role at Trainline, Nicholas Keen accumulated significant experience in account management. He worked as a Senior Account Manager at Trainline from 2018 to 2020 and as a Commercial Account Manager from 2015 to 2018. His roles at Apple and Amazon further enhanced his skills in managing client relationships and strategic accounts, contributing to his expertise in the field.