Rory Mc Lean
About Rory Mc Lean
Rory Mc Lean is a Customer Service Advisor currently employed as a Customer Experience Agent at People's Postcode Lottery in Edinburgh, United Kingdom, where he has worked since 2017. He previously served as a Customer Service Representative at Trainline from 2011 to 2016.
Work at People's Postcode Lottery
Rory Mc Lean has been employed as a Customer Experience Agent at People's Postcode Lottery since 2017. Over the course of seven years, he has contributed to enhancing customer satisfaction and engagement within the organization. His role involves addressing customer inquiries and ensuring a positive experience for participants in the lottery. The position is based in Edinburgh, City of Edinburgh, United Kingdom.
Previous Experience at Trainline
Prior to his current role, Rory Mc Lean worked at Trainline as a Customer Service Representative from 2011 to 2016. During his five years at Trainline, he was responsible for assisting customers with their travel-related questions and issues. His experience in this role provided him with valuable skills in customer service and problem-solving, which he has carried into his current position.
Education Background
Rory Mc Lean attended St Thomas Of Aquins from 2005 to 2011, completing a six-year education program. This foundational education has contributed to his development and skills in customer service and communication.