Thomas Lacey
About Thomas Lacey
Thomas Lacey serves as the Head of Commercial, Marketing and Customer Lifetime Value at Trainline since 2023. He has a background in customer engagement and finance, with previous roles at Expedia Group and GE, and holds an MBA from INSEAD.
Current Role at Trainline
Thomas Lacey serves as the Head of Commercial, Marketing, and Customer Lifetime Value at Trainline. He has held this position since 2023, contributing to the company's strategic initiatives in London. His role focuses on enhancing customer engagement and optimizing marketing strategies to drive commercial success.
Previous Experience at Expedia Group
Prior to his current role, Thomas Lacey worked at Expedia Group in various capacities. He was the Senior Manager of Customer Engagement for four months in 2022. He also served as the Senior Manager of Customer Marketing and Financial Products from 2020 to 2021, and as the Finance Manager for Loyalty & Credit Card Programs from 2018 to 2020. His tenure at Expedia Group spanned multiple roles that emphasized customer engagement and financial strategy.
Educational Background
Thomas Lacey has a comprehensive educational background. He earned a Bachelor's Degree in Business, Economics & Finance from Loughborough University. He also completed an MBA at INSEAD in 2022. Additionally, he participated in Y Combinator's Startup School in 2022, enhancing his knowledge in entrepreneurship.
Early Career at GE
Thomas Lacey began his career as a Finance Analyst at GE, where he worked for one year from 2013 to 2014 in London, England. This role provided him with foundational experience in financial analysis, setting the stage for his subsequent positions in finance and marketing.