Alicia Hall
About Alicia Hall
Alicia Hall is the Director of Production Management at Transamerica, where she has worked since 2018. She has over 12 years of experience in management roles and a strong background in software development life cycle methodologies, particularly Agile and DevOps.
Work at Transamerica
Alicia Hall has been serving as the Director of Production Management at Transamerica since 2018. In this role, she oversees production processes and ensures the effective management of software development initiatives. Her responsibilities include implementing best practices in production management and fostering collaboration across teams to enhance operational efficiency.
Previous Experience in DevOps and Release Management
Before joining Transamerica, Alicia held several key positions in the technology sector. She worked at Charter Communications as Director of DevOps, Web Portals for one year, where she focused on improving web portal operations. Additionally, she served as Senior Release Manager at LEGO Systems Inc, managing releases for LEGO Universe and LEGO.com. Her experience also includes roles at Charles Schwab and PRO Unlimited, where she specialized in release management and software development life cycle processes.
Education and Expertise
Alicia Hall earned a Bachelor of Business Administration (BBA) in Finance from the University of Iowa, completing her studies from 1989 to 1992. She possesses ITIL v3 Foundations certification, which underlines her expertise in IT service management processes such as Release and Deployment Management, Change Management, Incident Management, and Problem Management. Her educational background and certifications contribute to her comprehensive understanding of the software development life cycle, particularly in Agile and DevOps methodologies.
Background in Technology and Management
Alicia has over 12 years of experience in management and leadership roles within a global working environment. Her career spans various companies and positions, including roles at IQNavigator as Director of Applications and Databases and at Sun Microsystems as Engineering Release Manager. This diverse background has equipped her with a strong foundation in both technical and managerial aspects of production and release management.
Commitment to Quality and Teamwork
Alicia Hall demonstrates a strong commitment to quality in her work, which is evident through her effective communication skills and robust teamwork ethic. She emphasizes collaboration and clarity in her interactions with team members and stakeholders, contributing to successful project outcomes and fostering a positive work environment.