Amanda Barfield
About Amanda Barfield
Amanda Barfield is a customer service professional with extensive experience in the technology and finance sectors. She has worked at Apple as an Apple Care Advisor and Technical Expert since 2017 and 2018, respectively, and has been with Transamerica since 2015.
Work at Apple
Amanda Barfield has been employed at Apple since 2017, serving as an Apple Care Advisor for seven years. In this role, she provides support and assistance to customers, addressing inquiries and resolving issues related to Apple products and services. Additionally, she has worked as a Technical Expert since 2018, where she leverages her technical knowledge to assist customers with more complex technical problems.
Work at Transamerica
Amanda Barfield has been with Transamerica since 2015, where she has accumulated nine years of experience in customer service. In this position, she is responsible for managing customer interactions, providing information about products, and ensuring customer satisfaction. Her role involves addressing customer needs and facilitating effective communication between the company and its clients.
Education and Expertise
Amanda Barfield studied at Austin Community College from 2017 to 2021, where she earned a degree in Computer Science. This educational background has equipped her with the technical skills necessary for her roles at Apple, particularly in troubleshooting and providing technical support to customers.
Background
Amanda Barfield is based in Austin, Texas. She has developed her career in customer service and technical support, with significant experience in both the technology and financial services sectors. Her work at Apple and Transamerica reflects her commitment to customer satisfaction and technical proficiency.