Andre Williams
About Andre Williams
Andre Williams is a Call Center Product Specialist at Transamerica, where he has worked since 2014. He has previous experience in insurance and research, and he holds degrees from Chapman University and La Salle University.
Work at Transamerica
Andre Williams has been employed at Transamerica as a Call Center Product Specialist since 2014. In this role, he is responsible for handling various employee contact tasks, including death claims, retirements, life conversions, and employment verifications. He engages in phone calls for 6 to 7 hours each day, demonstrating a strong commitment to customer service. Andre consistently meets or exceeds quality and productivity standards, contributing to a team-based work environment. His proficiency in applications such as AWD, Workday, and PeopleSoft enhances his effectiveness in this position.
Previous Experience at Humana
Prior to his current role, Andre Williams worked at Humana from 2010 to 2013 as an Accident, Health, Life, and Fixed Annuities Insurance Producer. During this three-year tenure, he gained valuable experience in the insurance industry, focusing on various insurance products. This role provided him with insights into customer needs and the complexities of insurance offerings.
Experience at MAXimum Research
Andre Williams began his career as an Interviewer at MAXimum Research, where he worked from 2007 to 2008. This one-year position allowed him to develop skills in data collection and communication, which are essential in customer-facing roles. His experience at MAXimum Research laid the groundwork for his future roles in customer service and product specialization.
Education and Expertise
Andre Williams studied at Chapman University and La Salle University, where he acquired knowledge and skills relevant to his career. His educational background supports his professional development and expertise in the insurance and customer service sectors. The combination of his education and work experience has equipped him with the tools necessary to excel in his current role.