Aria Turner
About Aria Turner
Aria Turner serves as the Lead Business Transformation Analyst at Transamerica, a position she has held since 2021. With a background in customer experience management and resource center operations, she has accumulated over a decade of experience in various leadership roles across multiple organizations.
Work at Transamerica
Aria Turner has been serving as the Lead Business Transformation Analyst at Transamerica since 2021. In this role, she focuses on driving business improvements and enhancing operational efficiency within the organization. Her experience in business transformation allows her to contribute effectively to various projects aimed at optimizing processes and delivering better outcomes for clients.
Previous Experience at National Life Group
Before joining Transamerica, Aria Turner worked at National Life Group for a total of five years. She held the position of Team Manager in the Customer Experience Center from 2016 to 2018, followed by a promotion to Senior Team Manager from 2018 to 2021. In these roles, she was responsible for overseeing customer service operations and ensuring high levels of client satisfaction.
Background in Wounded Warrior Project
Aria Turner worked at Wounded Warrior Project from 2013 to 2016. She began as a Resource Center Assistant Manager and later advanced to Resource Center Manager. During her tenure, she contributed to the organization’s mission of supporting veterans by managing resource center operations and assisting veterans in accessing necessary services.
Education and Expertise
Aria Turner holds two Bachelor of Arts degrees in International/Global Studies. She studied at Wheaton College Massachusetts from 2005 to 2007 and then continued her education at the University of North Florida from 2007 to 2009. Her academic background provides her with a strong foundation in global issues, which complements her professional roles in business transformation and customer experience.
Early Career at FedEx Office
Aria Turner began her career at FedEx Office, where she held various managerial positions. She served as Assistant Store Manager in Stillwater, Oklahoma, in 2011, and later as Store Manager in Edmond, Oklahoma, from 2011 to 2013. These roles helped her develop leadership skills and experience in customer service management.