Ashlee Nicole Ortega
About Ashlee Nicole Ortega
Ashlee Nicole Ortega is an experienced underwriter currently employed at Transamerica, where she has worked since 2013. She has a background in customer service and holds a Bachelor's degree in Illustration from the Academy of Art University.
Work at Transamerica
Ashlee Nicole Ortega has been employed at Transamerica since 2013. She currently holds the position of Underwriter, a role she has maintained for 11 years in Maryland, United States. Prior to her current role, she served as a Senior Customer Service Representative from 2015 to 2016 and worked as an Escalation Specialist from 2013 to 2015. During her initial years at Transamerica, she also worked as an Agent Contact Center Customer Service Representative from 2013 to 2015 in St. Petersburg, Florida.
Education and Expertise
Ashlee Nicole Ortega studied at the Academy of Art University, where she pursued a degree in Illustration. She completed her Bachelor's degree over a span of nine years, from 2008 to 2017. Her educational background provides her with a unique perspective that may complement her professional roles in customer service and underwriting.
Background
Before joining Transamerica, Ashlee worked at Starbucks as a Shift Supervisor from 2009 to 2013 in Seattle, Washington. This experience in a fast-paced customer service environment likely contributed to her skills in handling customer inquiries and managing escalations effectively.
Career Progression
Ashlee's career at Transamerica reflects a steady progression through various roles. Starting as an Agent Contact Center Customer Service Representative, she advanced to positions with increased responsibility, including Escalation Specialist and Senior Customer Service Representative, before becoming an Underwriter. Her tenure at the company spans over a decade, indicating a commitment to her professional development within the organization.