Barrett Gates
About Barrett Gates
Barrett Gates is the Director of Operations at Transamerica, a position he has held since 2023. He has extensive experience in various roles within the company and previously worked at Tata Consultancy Services.
Current Role as Director Operations
Barrett Gates currently serves as the Director of Operations at Transamerica, a position he has held since 2023. In this role, he is responsible for overseeing operational processes and ensuring efficiency within the organization. His leadership is focused on optimizing workflows and enhancing service delivery across various departments.
Experience at Transamerica
Barrett Gates has extensive experience at Transamerica, having held multiple positions since 2012. He began as a Customer Service Representative and progressed to roles such as Trainer, Supervisor, Team Lead, and Senior Manager. His tenure at Transamerica spans over a decade, during which he has developed a deep understanding of the company's operations and customer service strategies.
Previous Employment at Tata Consultancy Services
Before joining Transamerica, Barrett Gates worked at Tata Consultancy Services as a Supervisor from 2018 to 2021. In this role, he managed teams and contributed to project delivery, ensuring that client expectations were met. His experience at Tata Consultancy Services added to his operational management skills.
Educational Background
Barrett Gates earned a Bachelor's degree in Business Administration and Human Resources Management from the University of Dubuque, completing his studies from 2019 to 2023. He also attended Cornell College for a year, where he studied Secondary Education and Teaching. His educational background supports his expertise in management and human resources.
Early Career Experience
Barrett Gates began his career in the hospitality industry, working as a Server at Biaggi's Ristorante Italiano from 2012 to 2013. This early experience in customer service laid the foundation for his later roles in customer support and operations management at Transamerica.