Ben Dickerson
About Ben Dickerson
Ben Dickerson is a Senior Virtualization Engineer at Transamerica, where he has worked since 2017. He has over a decade of experience in various IT roles, including positions as a Server Engineer, Senior Help Desk Analyst, and Senior Desktop Analyst at the same company.
Work at Transamerica
Ben Dickerson has held multiple positions at Transamerica since 2007. He began as a Senior Help Desk Analyst, where he worked for five years until 2012. Following this role, he served as a Server Engineer from 2012 to 2015 for three years. After that, he transitioned to the position of Senior Desktop Analyst, which he held from 2015 to 2017 for two years. Since 2017, he has been working as a Senior Virtualization Engineer, accumulating seven years of experience in this role. All his positions at Transamerica were based in the Cedar Rapids, Iowa Area.
Education and Expertise
Ben Dickerson studied at Union College in Nebraska, where he earned a Bachelor of Arts (B.A.) degree in History from 1998 to 2000. His educational background provides a foundation for his analytical skills and problem-solving abilities, which are essential in his current role as a Senior Virtualization Engineer. His expertise spans various IT support roles, including help desk and desktop analysis, showcasing his proficiency in technical support and virtualization technologies.
Background
Before joining Transamerica, Ben Dickerson worked at APAC Customer Services as a Computer Operator from 2001 to 2007 for six years. He also had a brief tenure at Tek Systems as a Contractor - Help Desk in 2007, where he worked for four months. His career in IT began with hands-on roles that laid the groundwork for his subsequent positions in technical support and engineering.
Career Progression
Ben Dickerson's career progression at Transamerica reflects a steady advancement in responsibilities and technical expertise. Starting as a Senior Help Desk Analyst, he developed foundational skills in IT support. His transition to Server Engineer and then Senior Desktop Analyst demonstrates his growing technical capabilities. Currently, as a Senior Virtualization Engineer, he applies his extensive experience to manage and optimize virtualization technologies, contributing to the efficiency of IT operations at Transamerica.