Brett Logan
About Brett Logan
Brett Logan is a Business Intelligence Developer/Analyst at Transamerica, where he has worked since 2016. He has a background in property and casualty insurance contact centers and focuses on productivity and process improvement in financial services operations.
Work at Transamerica
Brett Logan has been employed at Transamerica since 2016, currently serving as a Business Intelligence Developer/Analyst. In this role, he focuses on enhancing productivity and improving processes within financial services back office operations. Prior to this position, he worked as a Workforce Optimization Analyst at Transamerica from 2014 to 2016, contributing to operational efficiency in the Cedar Rapids, Iowa Area.
Previous Experience at Nationwide Insurance
Before joining Transamerica, Brett Logan worked at Nationwide Insurance as a Capacity Management Analyst from 2013 to 2014. In this role, he was involved in analyzing capacity and resource management, which contributed to the overall efficiency of operations within the organization.
Education and Expertise
Brett Logan studied at Des Moines Area Community College, where he earned an Associate of Arts (AA) degree in Business Administration from 2010 to 2013. His educational background provides a foundation for his expertise in business development and analytics, particularly within the insurance and financial services sectors.
Background in Insurance Contact Centers
Brett Logan has a background in property and casualty insurance contact centers. This experience has equipped him with insights into the operational challenges and opportunities within the insurance industry, particularly in relation to workforce optimization and process improvement.
Focus on Productivity and Process Improvement
In his current role, Brett Logan emphasizes productivity and process improvement. His work aims to streamline operations and enhance efficiency in financial services, demonstrating a commitment to optimizing business processes in a competitive environment.