Brittany Mc Cusker
About Brittany Mc Cusker
Brittany McCusker is a Senior UX Researcher with a diverse background in user experience design, data science, and research methodologies. She has worked for several organizations, including Transamerica and Edward Jones, and is dedicated to mentoring junior team members while driving product innovation through data-driven insights.
Work at Transamerica
Brittany Mc Cusker currently serves as a Senior UX Researcher at Transamerica, a position she has held since 2023. In this role, she focuses on leveraging user experience research to enhance product offerings and improve customer satisfaction. Her responsibilities include conducting user research, analyzing data, and synthesizing insights to inform design strategies.
Previous Experience in UX Research
Prior to her role at Transamerica, Brittany worked as a Senior UX Researcher at Edward Jones from 2021 to 2022. She also held a position as a UX Researcher at Spectrum for eight months in 2021. Her experience in these roles involved remote work and emphasized the importance of user-centered design in financial services.
Background in Data Science and Research
Brittany has a background in data science and research, having worked as a Data Scientist and Researcher at Junior Achievement USA for two months in 2020. Additionally, she served as a UX Researcher and Market Researcher at the same organization from 2017 to 2020. Her expertise in data analysis supports her ability to derive actionable insights from complex data sets.
Education and Expertise
Brittany holds a Bachelor of Science (B.S.) in Communication and Media Studies from Southern Oregon University, which she completed from 2012 to 2015. She also studied at the Auguste Escoffier School of Culinary Arts, earning a degree in Plant-Based Culinary from 2021 to 2023. Her multidisciplinary background in human factors, psychology, and data science enhances her approach to UX research.
Mentorship and Coaching
Brittany is dedicated to mentoring and coaching junior team members in the field of user experience design. She emphasizes the importance of sharing knowledge and fostering growth within her team, contributing to the development of future UX professionals.