Carrie Powers
About Carrie Powers
Carrie Powers is a Resource Specialist with over a decade of experience at Transamerica and currently serves as Collections Manager at BMO Harris Bank. She studied at Hawkeye Community College and Washington High School, and has held various roles in customer care and team advisory positions.
Work at Transamerica
Carrie Powers has been employed at Transamerica since 2013, serving as a Resource Specialist for 11 years in the Cedar Rapids, Iowa area. Prior to her current role, she worked as a Team Advisor from 2016 to 2020. In these positions, she contributed to various operational and customer service initiatives within the organization.
Current Role at BMO Harris Bank
Since 2020, Carrie Powers has held the position of Collections Manager at BMO Harris Bank in Cedar Rapids, Iowa. In this role, she oversees collections operations, ensuring effective management of customer accounts and compliance with banking regulations. Her experience in customer care aids in her current responsibilities.
Previous Experience at Tata Communications
Before joining BMO Harris Bank, Carrie Powers worked at Tata Communications as a Supervisor of Quality Customer Care from 2018 to 2020. In this role, she was responsible for managing customer service quality and ensuring high standards in customer interactions.
Education and Expertise
Carrie Powers studied at Hawkeye Community College from 1997 to 1999, completing a two-year program. She also graduated from Washington High School. Her educational background supports her expertise in resource management and customer service.