Chad Graham, MBA
About Chad Graham, MBA
Chad Graham, MBA, serves as a Senior Business Transformational Analyst at Transamerica, where he has worked since 2020. He has extensive experience in operational support and business analysis, having held various positions within the company since 2010.
Work at Transamerica
Chad Graham has held multiple roles at Transamerica, demonstrating a progressive career path within the organization. He began as an Institutional Operational Specialist from 2010 to 2012, followed by positions as Operations System Support Analyst from 2012 to 2014, and Intermediate Operational Support System Analyst from 2014 to 2015. He then served as Senior Operational Support System Analyst for one year from 2015 to 2016. After a brief period as Lead Operational Support System Analyst from 2016 to 2018, he transitioned to the role of Intermediate Vendor Liaison until 2020. Currently, he is a Senior Business Transformational Analyst, a position he has held for four years.
Education and Expertise
Chad Graham studied at Mount Mercy University, where he earned a Master of Business Administration (M.B.A.) degree in Business Administration and Management from 2008 to 2011. His educational background provides a strong foundation for his analytical and operational roles at Transamerica. He applies his knowledge to design user stories, business requirements, and process flows, contributing to the insurance process execution and enhancing stakeholder experiences.
Background
Chad Graham has a solid background in operational support and business analysis, with a focus on driving successful implementations within integrated environments. His experience includes managing sprint scope and planning, conducting gap analyses, and serving as a point of contact for third-party escalation issues. He has built a cohesive network of working groups, facilitating collaboration among subject matter experts and stakeholders to support various initiatives.
Achievements
Throughout his career at Transamerica, Chad Graham has contributed to various projects aimed at improving operational efficiency and stakeholder engagement. He designs essential documentation such as wireframes and data requirements, which are critical for the execution of insurance processes. His role as a change agent has allowed him to lead initiatives that enhance collaboration and communication across departments and with third-party partners.