Courtenay Baker, MBA, Pmp
About Courtenay Baker, MBA, Pmp
Courtenay Baker, MBA, PMP, is a Project Manager and Lead Business Analyst at Transamerica, where she has worked since 2019. With a background in project management and business analysis, she effectively collaborates with stakeholders to manage complex financial dataflow systems.
Work at Transamerica
Courtenay Baker has been employed at Transamerica since 2019, serving as a Project Manager and Lead Business Analyst. In this role, she has established strong relationships with business Subject Matter Experts (SMEs) to effectively gather and document business requirements for a complex financial dataflow administration system conversion. Her responsibilities include driving gap, scope, and solution analysis activities with key project stakeholders, as well as assisting Quality Assurance (QA) with defect management and resolution.
Education and Expertise
Courtenay Baker holds a Master of Business Administration (MBA) from the University of Iowa Tippie College of Business, which she completed between 2017 and 2019. Prior to her MBA, she earned a Bachelor of Arts degree from the University of Northern Iowa, majoring in Secondary Speech & Theatre Education and minoring in English Education from 1991 to 1995. Her educational background provides her with a solid foundation in both business management and communication.
Professional Background
Before joining Transamerica, Courtenay Baker held various positions that contributed to her expertise in project management and business analysis. She worked as a Senior Project Manager at Pearson from 2014 to 2019, and prior to that, she was a Development and Communications Writer at RuffaloCODY for 10 months in 2013-2014. Additionally, she served in multiple roles at Cornell College, including Business Affairs Assistant and Program Assistant for the Berry Center for Economics, Business, and Public Policy, from 2004 to 2013.
Project Management Achievements
During her career, Courtenay Baker has successfully organized and completed the remediation of 216 security issues and created 131 disaster recovery plans for 13 technology managers within a 90-day timeframe. She also plays a key role in creating, grooming, and guiding Jira stories during two-week sprints, coordinating efforts with developers and QA resources. Her ability to communicate and update status reports to team and division leadership is a critical aspect of her project management approach.