Dave Adams
About Dave Adams
Dave Adams is a Customer Service Associate at Transamerica Life Insurance Company, where he has worked since 2015. He holds a Bachelor of Business Administration from Iowa State University and has previous experience at MCI Communications and Verizon.
Work at Transamerica
Dave Adams has been employed at Transamerica Life Insurance Company as a Customer Service Associate since 2015. In this role, he is responsible for addressing customer inquiries and providing support related to insurance products and services. His tenure at Transamerica spans over nine years, during which he has developed a comprehensive understanding of customer service protocols within the insurance industry.
Education and Expertise
Dave Adams earned a Bachelor of Business Administration (BBA) degree from Iowa State University - College of Business. He studied Business Administration and Management from 1982 to 1987, which provided him with foundational knowledge in business principles and management strategies. This educational background supports his current role in customer service and his previous positions in the telecommunications sector.
Background
Prior to his current position, Dave Adams worked at MCI Communications as a Small Business Specialist from 1991 to 1994. He then transitioned to Verizon, where he served as an Executive Resolution Support/Business Analyst from 2006 to 2014. His experience in these roles contributed to his skills in customer relations and business analysis, enhancing his capabilities in addressing customer needs effectively.
Professional Experience
Dave Adams has accumulated significant professional experience in the telecommunications industry before joining Transamerica. His role at MCI Communications involved supporting small business clients, while his position at Verizon included responsibilities related to executive resolution support and business analysis. This diverse experience has equipped him with valuable insights into customer service and operational efficiency.