Dawn Buckheister
About Dawn Buckheister
Dawn Buckheister is a Technology Service Manager at Transamerica, where she has worked since 2013. With a background in business systems analysis and a degree in Psychology and Sociology, she excels in relationship management and strategic leadership.
Current Role as Technology Service Manager
Dawn Buckheister serves as the Technology Service Manager at Transamerica, a position she has held since 2013. In this role, she oversees various functions including budget management, capacity planning, process improvements, and hiring. Her responsibilities require a strong focus on achieving strategic and organizational goals while ensuring optimal performance and productivity within her team. Dawn's leadership is characterized by her ability to establish rapport at all levels of the organization, which aids in motivating individuals to meet company objectives.
Previous Experience at Transamerica
Dawn Buckheister has extensive experience at Transamerica, having worked there for a total of over 16 years. She served as a Senior Business Systems Analyst from 2003 to 2012, where she contributed to various projects and initiatives. Following this role, she worked as a Lead Business Systems and Test Analyst for seven months in 2012-2013. Her tenure at Transamerica has allowed her to develop a proven track record in managing relationships with strategic partners, enhancing service quality in technical areas.
Educational Background
Dawn Buckheister studied at Grand View College, where she earned a Bachelor of Arts (B.A.) degree in Psychology and Sociology from 1995 to 1999. Additionally, she attended Kennedy, where she furthered her education. Her academic background in psychology and sociology provides her with a strong foundation for understanding organizational dynamics and human behavior, which is beneficial in her management role.
Skills and Leadership Abilities
Dawn Buckheister possesses a strong ability to establish rapport across all levels of an organization. Her skills include motivating individuals to achieve company objectives and leading teams towards strategic goals. She has a proven ability to manage relationships with critical strategic partners, which has led to improvements in service quality and operational efficiency. Her leadership style emphasizes collaboration and effective communication, contributing to enhanced performance within her organization.