Dianne J. Miller, Cbcp
About Dianne J. Miller, Cbcp
Dianne J. Miller is a Senior Business Continuity Manager with extensive experience in crisis management and business recovery strategies. She has played a significant role in enhancing recovery processes across various organizations, including Transamerica and Nationwide Insurance.
Work at Transamerica
Dianne J. Miller serves as the Senior Business Continuity Manager at Transamerica, a position she has held since 2021. In this role, she manages crisis management events across multiple lines of business and oversees 13 facilities. Miller has played a key role in enhancing the recovery posture of several critical applications and has developed and implemented crisis management processes and teams tailored to various business needs.
Previous Experience at Early Warning
Prior to her current role, Miller worked at Early Warning® as the Senior Manager of Business Continuity from 2019 to 2021. During her tenure in Scottsdale, AZ, she focused on strengthening business continuity strategies and ensuring organizational resilience.
Background at Nationwide Insurance
Miller's extensive career includes a significant period at Nationwide Insurance, where she served as a Consultant in Continuity Management from 2002 to 2019. In this role, she matured the business and systems recovery strategy and planning for 25 different areas, contributing to the organization's overall preparedness and response capabilities.
Experience at Discover Financial Services
Before her time at Nationwide Insurance, Miller worked at Discover Financial Services as a Business Recovery Specialist from 1986 to 2002. Her responsibilities included building and facilitating business recovery validation testing for a Hot Recovery Site, which enhanced the company's recovery strategies.
Education and Expertise
Miller studied at Franklin University, where she earned a Bachelor of Science in Business Administration with a focus on Leadership and Marketing from 2001 to 2005. Her educational background complements her professional expertise in business continuity, crisis management, and recovery planning.