Elizabeth Day
About Elizabeth Day
Elizabeth Day is a Senior Technical Writer at Transamerica, where she has worked remotely since 2021. With over a decade of experience in technical writing and content development, she specializes in creating financial and retirement planning content and analyzing technical literature.
Work at Transamerica
Elizabeth Day has been employed at Transamerica as a Senior Technical Writer since 2021. In this role, she creates financial and retirement planning content to assist customer care representatives. Her responsibilities include analyzing technical literature and writing descriptive copies to clarify and verify documentation content. Elizabeth works remotely, contributing to the company's documentation efforts and ensuring that the materials are accurate and user-friendly.
Previous Experience in Technical Writing
Prior to her current position, Elizabeth Day held several roles in technical writing and content development. She worked at Stefanini Group as a Senior Knowledge Specialist/Content Developer for two months in 2021. From 2013 to 2021, she served as an Audit and Compliance Technical Writer at Open Technology Solutions, LLC, where she focused on compliance documentation. Her earlier positions include working as a Technical Writer at Raytheon Polar Services and at Comcast, where she developed technical documentation and user guides.
Education and Expertise
Elizabeth Day studied Business Administration at American InterContinental University, where she earned an Associate's degree from 2005 to 2006. Her educational background supports her expertise in technical writing and documentation management. Throughout her career, she has developed skills in creating graphical images, flow charts, and diagrams for documentation purposes, enhancing the clarity of technical materials.
Background in Quality Assurance and Analysis
In addition to her technical writing experience, Elizabeth Day has a background in quality assurance and analysis. She worked as a Quality Assurance Analyst at Corpus for three months in 2007. Her roles at Lehman Brothers and Centrix Financial involved analysis and project management, where she contributed to technical writing and documentation processes. This diverse experience has equipped her with a comprehensive understanding of the technical writing field.
Technical Skills and Responsibilities
Elizabeth Day administers the departmental intranet Salesforce site, ensuring user access and site security. She reviews and tests software systems for accuracy and consistency with documentation, identifying problems and suggesting revisions. Her technical skills include the ability to analyze complex information and produce clear, concise documentation that meets organizational standards.