Elizabeth Mc Cloud
About Elizabeth Mc Cloud
Elizabeth Mc Cloud is a Manager of Account Management & Implementation at Transamerica, where she has worked since 2021. She has a diverse professional background in account management, operational excellence, and sales support, with expertise in strategic planning and business process improvement.
Current Role at Transamerica
Elizabeth Mc Cloud serves as the Manager of Account Management & Implementation at Transamerica. She has held this position since 2021, working remotely. In her current role, she is responsible for overseeing account management strategies and implementing processes that enhance client relationships and operational efficiency.
Previous Experience at Transamerica
Prior to her current role, Elizabeth worked at Transamerica in various capacities. She was an Account Manager from 2020 to 2021, where she managed client accounts remotely. Additionally, she served as a Client Relationship Manager from 2017 to 2019 in Little Rock, Arkansas, focusing on maintaining and enhancing client relationships.
Background in Operational Excellence
Elizabeth's professional journey includes significant experience at Cardinal Health, where she worked as a Consultant in Operational Excellence for seven months in 2012. She also held roles such as Sr. Learning Specialist and Customer Service Supervisor, contributing to her expertise in operational processes and customer service management.
Educational Qualifications
Elizabeth earned a Bachelor of Arts degree in Psychology and Anthropology from the University of Arkansas at Little Rock, where she studied from 1999 to 2004. This educational background provides her with a unique perspective that combines human behavior insights with business practices.
Expertise in Strategic Planning
Elizabeth possesses expertise in strategic planning and business process improvement. Her experience spans various roles in the medical device and voluntary benefits insurance industries, where she has demonstrated leadership in cross-functional team settings and has contributed to enhancing operational efficiencies.